Un-Reconcile Transactions

If you have a need to un-reconcile transactions, the following instructions will walk you through that process. It is recommended to fist pull a copy of your reconciliation report prior to modifying the transactions. 

In your Rentec Direct account: 

  1. Click on the Accounts tab.
  2. Righ-click on the account and select Notes & History from the menu. 
  3. Click the report icon link to download the report. 
  4. Click the Accounts tab again.
  5. Click on the Balance to enter the ledger.
  6. Scroll to find your transactions (which will be marked with a bold "R" in the far right column) and edit each transaction in question using the pencil/paper icon
    paper pencil icon to edit transaction
  7. Adjust the transaction from Reconciled to Uncleared.
    change reconciled status to uncleared
  8. Click on Save Changes

System Advice: We recommend you add in a new note to the account Notes & History to ensure you have a clear trail of the chain of events.  Once you have un-reconciled the transaction, it will be available for a new reconciliation. 

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