Setup Text Messaging

Communicating with tenants, vendors, and owners has got even better. You can now communicate by sending and receiving text messages (also known as SMS) directly from your account. 

Order a Text Messaging Number

To start using the text messaging feature, you will need to order a text messaging number. 

In your Rentec Direct account:

  1. Click Tenants
  2. Right-click on any Tenant and choose Email/Text Msg from the menu 
  3. Click the send text option
  4. Enter the area code
  5. Click the Submit Order button
  6. You will receive an email confirmation within 48 hours of the feature being activated.

NoteIf you have never set up this service, a pop-up will appear. It is auto-populated with the area code from your primary contact information. If you require a different area code, you can modify those three digits in the Area Code box before submitting your order. 


Order SMS Text Message Number


 Text Message Pricing

Important Note:  As of February 27, 2017, text messaging is included in new subscriptions for free. For accounts on pricing plans before this, the pricing listed below applies to accounts that have not updated to the new plan:

  • $1 for blocks of 10 SMS messages for all notes/reminders to yourself and your staff going out via our SMS number each month.
  • Dedicated SMS number is $10/month, which includes 500 outgoing/incoming messages (2 cents for each additional message/month) and enables full SMS communication to your tenants, owners, and vendors.

If you would like to upgrade your account to current pricing, which includes SMS / Text Messaging

In your Rentec Direct account:

  1. Go to Settings
  2. Your account and subscription
  3. Modify Subscription
    1. Here you will see your current monthly cost
    2. What the full amount is
    3. A link that explains why the rate is different
  4. Upgrade Subscription

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