Setup Text Messaging

Rentec Direct property management software subscriptions include SMS/Text messaging at no additional cost with all Rentec Pro and PM accounts. Once a dedicated messaging number is established, text messages can be sent to tenants, and text replies can be received through the software.

Establish Your Dedicated Messaging Number

Rentec Direct provides clients using SMS/Text messaging with a dedicated messaging phone number. Follow the steps below to submit a request. We will email the dedicated messaging number within 48 business hours.

In your Rentec Direct account:

1. Click Tenants
2. Right-click any tenant and select Messaging 

3. Click the chat bubble to open the Send Text option

   
   

   

   
   

4. The Order SMS Text Message Number window will display a default area code. Enter a different area code if you prefer.

   

   
   
5. Click Submit Order

Receive Text Notifications on Your Mobile Device

Push Notification Message Forwarding can send notifications about text replies and maintenance requests directly to a cell phone or other mobile device.

Set up  Push Notification Message Forwarding to receive notifications about text replies and maintenance requests directly on your cell phone.

The Rentec Direct mobile app also provides convenient access to the account while on the go:

• Rentec Direct for iOS (Apple devices)
• Rentec Direct for Android

Don't See the SMS/Text Messaging Option?

SMS/Text messaging is included with current Rentec Direct subscriptions. If the messaging option isn't available in your account, you may be on an older subscription plan that requires an update.

In your Rentec Direct account:

1. Click Settings
2. Under Account, click Your Account & Subscription

3. Click Modify Subscription

   

4. Click Switch to Rentec PRO or PM
5. Click Upgrade Subscription