Helpful Tips for Logging In

Rentec Direct property management software provides secure, user-friendly access for clients, tenants, and owners. 

While most users can successfully log in, if someone is having trouble, check out these helpful tips.

1. Check to make sure the Tenant Portals and Owner Portals are enabled.
2. Accessing the login page from a search engine will result in a Security Notice and a delay in logging in. Example - typed "Rentec Direct login" (See image below)
3. To ensure a secure, successful login, use Rentec Direct mobile apps

System Note: Click this link, if the Login Page is Not Loading

Mobile Apps

Rentec Direct property management software's mobile apps are available for everyone with an active login or portal access, including property managers, landlords, subusers, owners, and tenants. Logging in through a mobile app can help ensure a safe, successful login. 

Three mobile apps, available for Android and iOS (Apple iPhone and iPad), provide 24/7 access to Rentec Direct accounts. The links below go directly to the app store of choice and can be shared with your Team, Tenants, and Property Owners.

• The Rentec Direct Mobile App for property managers, landlords, and subusers on the account. The links below will take you directly to the app store of your choice to download the app. 
  • Rentec Direct for iOS (Apple devices)
  • Rentec Direct for Android
• Resident Connect for tenants
  • Resident Connect for iOS (Apple Devices)
  • Resident Connect for Android
• Owner Connect for owners of property managed by Rentec Direct PM clients
  • Owner Connect for iOS (Apple Devices)
  • Owner Connect for Android

While logging in, you will have a username and password, two-factor authentication, and may be asked to verify that you are human and not a bot trying to break into your account. 

Possible Security Related 

Rentec Direct deploys many security techniques to keep your account safe and secure. While logging in, you will have a username and password, two-factor authentication, and may be asked to verify that you are human and not a bot trying to break into your account. 

Security: See more of how Rentec Direct Launches Industry Leading Passkey Security Feature

Security Notice - This image will display if the login page was accessed from a search engine. Example: typed "Rentec Direct login" - This will take approximately 1 minute to verify