Online Applications, Fees & Screening Reports

Accepting online rental applications and application fees and ordering tenant screening reports through Rentec Direct software helps streamline tenant placement and fill your rentals quickly. 

The following steps are an introduction to help you get started with Online Applications, Fees, and Screening reports. Clickable links to detailed instructions and more information about the topic.

• Receive application fees
• Ordering Tenant Screening and Credit Reports
• Creating your online application with a fee
• Marketing or advertising available properties
• Providing applicants a link to apply
• How to access received applications

Receive Application Fees

Receive application fees online through your Rentec Direct software with an active merchant account with a CC/Debit Card option.

Apply now for Payment Processing Setup | Enrollment

Important Notes:

• Most merchant applications are approved on the same day and set up with Rentec Direct on the next business day.
• When applying for a merchant account, you will have the option of ACH and CC/Debit Card or ACH only. CC/Debit Card is required for online application fees. If you prefer, default settings can indicate ACH only for rental income.

Other online financial transactions that may be processed through your Rentec Direct account include:

• Rental Income via ACH and/or credit or debit card
• Pay Vendors via ACH
• Owner Contributions via ACH

Ordering Tenant Screening and Credit Reports 

You can Order Tenant Screening reports through your Rentec Direct software, and with a quick application, you will also be ready to order Credit reports. 

In your Rentec Direct account:

1. Click on Reports
2. Select Screening Reports
3. Under Ready to Order Credit Reports, click the  "CLICK HERE" link to complete your application.

Note: We can have you set up to pull credit report cards within 24 business hours.

Learn more about Ordering and Viewing Tenant Screening Reports

Create Your Online Application and Establish Your Application Fee

Customize your Online Rental Application and Fee in Rentec Direct.

In your Rentec Direct account:

1. Click on Settings
2. Under Program, click on Rental Applications
3. Set Enable Online Applications to Yes
4. Select the Default Questions to be displayed on the application
5. Indicate Instructions for completing the application or providing documentation
6. Add Custom Questions you'd like to add and indicate:
   1. If you would like to allow a Single or Multiple Line response
   2. If an answer is Required
      Note: If an answer is Required, the application cannot be submitted without a response
7. Under Application Fees indicate
   1. The Application Fee amount
   2. If you want the Application Fee reflected on the property as income
      Note: If No is indicated, the fee will only show as income on the bank account ledger
   3. Use the dropdown to select which category the Application Fee is to be applied to
      Learn more about Setting Up Categories | Chart of Accounts
8. Click on Save Changes

Learn more about Managing Rental Applications

Applicant-paid screening reports - Most Landlords and Property Managers incorporate the cost of screening reports with the application fee. If you prefer to have applicants pay for their screening reports separately, you may want to contact ApplyConnect or RentPrep screening services.

Marketing or Advertising Your Property 

Promoting your available property is simple with your Rentec Direct account. Rentec Direct is the first property management software to integrate ChatGPT technology into the marketing process. Using the ChatGPT AI listing generator, the basic details you've entered about your property can be transformed into a well-crafted marketing description.

Learn more about the AI listing generator Instant Property Descriptions For Rental Listings

The following steps will walk you through enabling marketing for your properties.

In your Rentec Direct account:

1. Click on Properties
2. Right-click on the property and select Marketing Info
3. Enter the Property Identification, Search Criteria, and drag and drop photos 
4. Under Publishing
   1. Publish Online Listing - This changes the status of the property and will show it as available on your website. 
   2. Accept Online Applications - Will cause a link to your application to be on the listing
   3. Enable Syndication - This option will send your listings to third-party sites such as Zillow, Trulia, and Apartments.com.
      System Note:  If you only want the property listed on your website, uncheck the box

Learn more about Marketing Your Rental Through Online Listings and the Syndicated Sites

Sending a Link to an Applicant

When someone is interested in your available property, you can direct them to your website or send them a link to the application using the following steps.

In your Rentec Direct account:

1. Click on Properties
2. Right-click on the property and select Marketing Info
3. Under Resources, copy and email the link to This Property's Public Page for the specific property or All Public Listings for all available properties

Accessing Completed Applications

1. Under Quick Access Links, click on Unread Applications
   

The second option

1. Click on Properties
2. Click on Applications, below Properties
3. Click on the Application
4. From the application, you can order Background Checks on each applicant, approve or decline the application, add applicants as tenants, and place them in the property 

Click here for more information on Managing Rental Applications