Place Tenant Into A Property | Move-In (Legacy)
This help article contains instructions for the Legacy Version of Rentec Direct. More information about the latest version of Rentec Direct can be found here: The Remodel | Rentec Direct’s Newest Software Update
From the Properties tab, click the ‘Place New Tenant’ link under any vacant property. You will be presented with a screen with all the necessary fields for placing a new tenant in this property. Few fields are actually required; however, it is recommended for record-keeping to fill in all known fields. If you have already defined a tenant via the Tenants tab, choose Use Existing Tenant, otherwise enter the basic information for the tenant you are placing in the upper half of the screen.
In the lower half, enter the financial information. Remember the question marks will guide you through complicated options. Special note: when placing a tenant for the first time into Rentec Direct, if the tenant is not a new tenant but an existing tenant, you can select the move-in date to be any date in the past. The system will automatically generate monthly rental invoices for the customer for the entire historical period, or you can indicate an alternate day to begin tracking rent charges. You will then want to go in and post all their payments, or at least a sum of their payments to the system to bring their account current.
You'll also want to take note of the Pro-rate first month: setting to toggle whether or not you want the program to prorate the first month's rent...
Once this first step is completed it will guide you to the Edit Tenant Screen where you can now add more information for your tenant, set up email notifications and tenant portals. Once completed you may Save Changes or Save and Set Up Lease.
Once you’ve Save Changes you will now see your tenants listed in the Tenants Tab
The same quicklinks are available on the right (drop-down menu button, green $ sign to post income, red $ sign to post expense) only these links affect the tenant instead. Additionally if you entered an email address for this tenant, it will show up under their name with a quick link to email them instantly.
By completing the above steps you have just completed the first necessary basic steps to using Rentec Direct. The system will automatically take care of the new invoice generation for this tenant each month based on your preferences.
Your next steps will be posting payments for the tenants as necessary. There are three convenient ways to do this. First, on the summary screen if a tenant is overdue or coming due soon there will be a link right there you can click. Second, On the Tenants tab, the quicklink for posting a payment is the green dollar sign. Third, if you are viewing the financial details of the tenant, a green Post Payment link will be at the top of the screen.