Add Owners

The PM version of the Rentec Direct software allows you to track all the transactions related to managing an Owner's portfolio of properties, including electronic owner disbursements, 1099s, owner portals, and reports. 

Rentec Direct add an owner

Pro Tip: If you are new to Rentec Direct property management software, it's essential to complete the Basic Setup Steps in order:

1. Program & Accounting Defaults          4. Managers (PM clients)
2. Banking                                               5. Properties
3. Owners (PM clients)                            6. Tenants

Important Notes:

  1. The Owners Portal must be enabled before they can log in to view their property information 
  2. Rentec PM was designed for one ownership entity per property. The owner portal, reports, statement, and 1099 features are tied to this designation. 

Adding an Owner

Adding Owners to your Rentec Direct account is easy as your company grows. Few fields are actually required; however, it is recommended for record-keeping to fill in all known fields.

Pro Tip: As you enter information hover over the "?" for more details.

In your Rentec Direct account: 

  1. Click on Owners
  2. Click on + Add an Owner
  3. Owner Details enter
    1. Company—If a company is entered, it will be reflected on invoices, receipts, and reports instead of an individual name.
    2. Tax ID - Enter the Tax ID for recordkeeping and tax filing purposes. Using the dropdown, indicate if the ID is a SSN or EIN
    3. First Name, Last Name
    4. Private Notes - Internal notes can be entered here that cannot be viewed by property owners.
  4. Contact Info enter
    1. Mobile Phone is required if you want to Send SMS Text Messages to the owner. 
    2. Mailing Address - Begin typing the address and select the correct address from the address verification tool to ensure accuracy
    3. Email - Rentec Direct property management software provides a variety of built-in features and communication options that depend on a valid email address , including:
      1. Owner Portal access
      2. Email Notifications
      3. Automated Email Notification of Payment via ach (Owner Disbursement)
      4. Weekly or Monthly scheduled Automated Email Report
      5. Sending Email Messages to Owners through Rentec Direct software
  5. Owner Portal - Allows Owners to log in and view the financial status of their property profile, view reports, access shared files, and for accounts with ach processing access and choose to, allow and make owner contributions.

    Important Note: Owner Portals must be enabled before an Owner can log in
    1. Enable Portal - Check the box to Enable the Portal
    2. Password
      1. Click on the paper/pencil 
      2. Click the circular arrows to create a temporary password or enter a preferred password
      3. Check the box to email the password with login information to the owner
      4. Click on Submit to save the Owner Portal settings

        System Note: The owner portal information will not be saved until Save Changes on the owner profile has been clicked.
  6. Payment Info - Information entered in this section is essential for accurate owner disbursement and contribution recordkeeping
    1. Payment Method
      1. Check - If a check is being issued outside of Rentec Direct software
      2. Print Check - If a check is being printed through Rentec Direct software using the Check Printing feature
      3. ACH Checking - If Owner Disbursements are being issued electronically via ach (merchant account)
    2. From Account - Use the dropdown to select which bank account owner disbursements are being issued from.
    3. Bank Routing # - Indicate the property owner's bank account routing number  deposits are to be made to
    4. Bank Account # - Indicate the property owner's bank account number deposits are to be made to

      System Note: For Rentec Direct accounts that are set up for ach transactions and allow Owner Contributions through the Owner Portal, the Bank Routing # and Account # will need to be entered
  7. Custom Info - Allows you to add other fields that may not be a default in your Rentec Direct software but is information that can be included in forms such as owner contracts and message templates and is helpful or required for your company.

    You can l, earn more about the benefits of Custom Fields
    1. To add a custom field
      1. Click on Manage Custom Fields
      2. Under Owner Fields, click on +Add Owner Field
      3. Enter a Field Name
      4. Check the Searchable Box if you want the field to be searchable using the Global Search Tool
      5. Click on +Add Owner Field to add additional fields as needed
      6. Click on Save Changes
  8. Click on Save Changes 


Assigning an Owner to a Property 

Once Owners have been added to a Rentec Direct account, they can be designated in the profile of their properties to ensure accurate accounting of financial transactions, accurate reports and tax information. Indicating the Owner in their properties also ensures that the owner will be able to view the properties through the Owner Portal.
In your Rentec Direct account:
  1. Click on Properties
  2. Right-click on the property and choose Edit Property
  3. Under Managers & Owners, use the Property Owner drop-down menu to change this from "No Settings PM (self)) to the newly added owner

  4. Click on Update Property


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