Online Applications, Fees & Screening Reports

The information below is an overview. Each blue item below is a clickable link to instructions and more information about the topic. 

1. SUBMIT AN APPLICATION PACKET TO GET SET UP FOR TENANT SCREENING: The packet can be found by clicking on your Reports, Screening Reports, and  Click Here in the middle of that screen. Return the packet by email or fax as instructed in the packet. We can have you set up to pull credit report cards within 24 business hours.

2. SUBMIT AN APPLICATION TO SET UP PAYMENT PROCESSING: EasyPay Merchant is what we call our online payment processing within Rentec Direct. It allows you to accept online credit/debit card payments from applicants for the application fee and for tenants to pay rent through their bank account or by credit/debit card. The application for this can be found under Settings and Online Payments. The Online Payment Processing merchant enrollment generally takes 7-14 days to be completed.

3. ESTABLISH YOUR APPLICATION & FEE: Once you are set up to pull tenant screening reports and handle payment processing in the program, you will need to establish an applicant rental application and what you want to charge your applicant for the application fee. To do this, go to Settings and select Application Defaults.

From here, you are able to select default questions and create custom questions and personal application instructions. Be sure to scroll to the bottom of the application to enter your application fee.  Accepting an application fee requires an Online Payment Processing merchant account with Credit Card Processing enabled. Your account will be charged for the credit card processing fee and you in turn can decide if you would like to increase your application fee in order to help absorb the cost.

4. ENABLE ONLINE LISTINGS & RENTAL APPLICATIONS: To accept an application online, click Properties, right-click a Property and select Edit Property. Next, enter the Property Menu (upper right.)  In the Profile/Marketing section, you will notice at the right a place to enable online applications for your property.  If you look to the bottom right, you will see the web address for this property and the instructions on how to create Craig's Lists ads, too.

5. VIEW APPLICATION & PULL TENANT SCREENING REPORTS: Once an application has been received, you will be notified in your program through the Summary tab, under Notices. When you view the application, you will be offered an option to either approve and add the tenant to the property or choose to pull tenant screening reports on the applicant.  After you have pulled the reports on the applicant, they will be viewable from Reports and select Screening Reports.