Search results for Online Payment Processing

175 articles found

  • Online Payment Processing | Overview

    Rentec Direct's online payment processing service allows our clients to receive rental payments from their tenants electronically via ACH or credit/debit card. It also allows property managers and

  • Test Your Online Payment Processing Account

    Testing your online payment processing account may be an important step to take before offering the online rent payment options to your tenants. How to Test Your Online Payment Processing Account If

  • Electronic Payment Processing

    As you are getting started with the Rentec Direct software, if you want the ability to collect application fees online, pay owner disbursements, and offer tenants the option to pay rent online or

  • Training Videos | Online Payments

    To help new Rentec Direct users get started fast, we’ve compiled video training materials that cover enrollment, settings, and the core functionality for Online Payment Processing in the program.

  • Error Message | Outgoing ACH

    Your online payment processing allows outgoing payment processing using ACH. Common outgoing transactions include: Paying vendors for work performed, such as repairs and maintenance Owner

  • Payment Processing Setup | Enrollment

    Setting up a merchant account with Rentec Direct is very easy. We've taken all the steps to integrate with the banking system, ACH transaction network and credit card processors. Below you'll find

  • Welcoming Owners

    Rentec Direct provides all PM clients Owner Portals to communicate important details to property owners about the financial, property, and tenant activity of their properties under your management.

  • How to Set Up a Vendor to Receive ACH Payments

    If you are set up for Online Payment Processing you'll be able to skip the post office and pay your vendor invoices electronically. If you do not already have a merchant account tied to your Rentec

  • Payment Processing Settings | Preferences

    Rentec Direct property management software allows you to customize the types of online transactions you allow. It's important to configure the default settings to your specific business needs. The

  • ACH Transaction Timing

    Now and then we get some questions about the difference between ACH and paper checks and how quickly those deposits work for property managers. ACH transactions are typically faster to clear and far

  • Tenant Portals

    Tenant Portals are available and easily enabled for primary and co-tenants in Rentec Direct property management software. From the Tenant Portal, tenants and co-tenants have access to the most

  • Tenant Refunds

    Issuing and documenting tenant refunds using Rentec Direct property management software is a straightforward process. The transaction should be recorded in the ledger of the property associated with

  • Adding and Using Two-Factor Authentication | Text Message

    Rentec Direct requires all accounts with online payment processing to set up two-factor authentication to keep your account data and funds secure. If your account does not include payment processing,

  • Name and/or EIN Change with Merchant Account

    Updating Merchant Accounts Due to a DBA, Legal Name, and/or EIN Change If your company has a merchant account used for settlement funding and is changing any of the following, a new merchant account

  • Multiple Deposit Accounts for ACH and Credit Card Payments

    Your Rentec Direct account can have multiple deposit accounts tied to your merchant services. This means you can deposit payments received from your tenants for a certain property (or set of

  • Adding and Using Two-Factor Authentication | Subusers

    It's important for everyone accessing a Rentec Direct property management software program to have their own username, password, and two-factor authentication to maintain the security of the account.

  • Add Banking Ledgers

    The Rentec Direct property management software tracks transactions at the property and tenant levels and has the added benefit of tracking banking activity. These ledgers should mirror activity in

  • Two-Factor Authentication | Keep Your Account Data Safe and Secure

    Rentec Direct requires all accounts with online payment processing to set-up two-factor authentication to keep your account data and funds secure. If your account does not include payment processing,

  • Trust Accounting

    One of the biggest red flags during a property management company audit involves improper handling of trust funds. In order to properly (and legally) handle owner and tenant funds, a property manager

  • System Security and Offsite Data Backups

    Rentec Direct is very diligent about ensuring the privacy of your data. A brief, non-technical description can be found in our frequently asked questions. To view frequently asked questions, click

  • Managing a Name Change and/or EIN Change in Rentec Direct

    Changes such as the name of a company, EIN, or the formation of an LLC can impact financial transactions, tax filing, and general accounting. Therefore, it is important to keep your account

  • Dex FAQ & Training Guide | CSG Forte Merchant Account

    If your Rentec Direct account is enabled to accept online payments with a CSG Forte merchant account, you have access to the CSG Forte Dex online portal. Your Dex online portal provides additional

  • Glossary: Property Management Software Terms & Vocabulary

    Commonly used property management software terms and vocabulary to help Rentec Direct clients and users. Which version of Rentec Direct property management software is right for you? Rentec Pro A

  • Instant Tenant ACH Debits

    Rentec Direct property management software makes it easy to post tenant ACH payments with instant approval or decline with funds transferring within standard ACH Transaction Timing Pro Tip: If there

  • Scheduling Online Payment Transactions For Tenants

    Once your Rentec Direct account has an established merchant account, online payments can be set as an option for tenant payments. Most Rentec Direct clients allow tenants to make payments through the

  • Instant Tenant Card Transactions (Instant Credit or Debit Card Payments)

    Tenant payment options includes instant transactions made with a debit or credit card. If you allow online payments via the Tenant Portal and your account is enabled to accept debit and credit card

  • Void Online Payments

    When an error is made in an online payment, there is a limited window the transaction can be void. Clients can void online payments quickly in Rentec Direct property management software allowing time

  • Common Payment Processing Error Codes

    Here are the most common payment processing error codes from Rentec Direct & CSG Forte when an ACH or Credit Card transaction fails. These transaction return codes will help you understand why a

  • Online Payment Tenant Authorization Form

    Once your account has been enabled for Online Payments, you have the ability to choose whether you would like for your tenants to provide ACH information to you via a written document or allow them

  • Enforcing Full Rental Payments via The Tenant Portal

    You will be able to specify and enforce a payment policy for online transactions from your tenants. The three payment policy options are: Allow Any Payments - This will work the same as always and is

  • Electronic Rent Collection for Cash Paying Tenants (PayNearMe)

    Integrating PayNearMe and Rentec Direct property management software provides tenants with a convenient Electronic Cash Payment Rent Collection option for over 32,000 locations. Spanish-speaking

  • PCI Compliance (PCI DSS)

    IMPORTANT INFORMATION REGARDING CARD ACCEPTANCE AND PCI-DSS If you have a merchant account with Rentec Direct, that you use to collect application fees online or if any of your tenants pay rent via

  • Resident Connect Mobile App of the Tenant Portal

    Resident Connect by Rentec Direct is a free mobile app for renters to access their Tenant Portal from a smartphone or tablet. Through the app, you can give your renters the ability to: Pay rent

  • Entering Split Transactions

    A split transaction allows you to make one entry on a ledger for a total amount that will show on individual ledgers in separate amounts. For example, you might pay a vendor with one payment for the

  • Setting Up Your Online Rental Application Form

    Rentec Direct property management software allows you to conveniently collect and organize rental applications and quickly approve the most qualified applicants. Any data collected with the online

  • Merchant Account Support Reference Guide | CSG Forte

    If you have questions regarding online payments or your merchant account, you may work directly with your Rentec Direct Client Success Team or Partner Support at CSG Forte depending on your needs.

  • Account Billing

    Your subscription fee is billed monthly based on the date you started your account. That invoice will include the monthly subscription fee as well as details of all other service fees based on the

  • Online Applications, Fees & Screening Reports

    Accepting online rental applications and application fees and ordering tenant screening reports through Rentec Direct software helps streamline tenant placement and fill your rentals quickly. The

  • Pay Owner Disbursement with Owner Payment Wizard

    Rentec Direct property management software allows one or all owners to be paid at once in a timely, accurate manner using the owner payment wizard. Pro Tips: Click here to learn how to automatically

  • Syndicated Sites

    Rentec Direct is proud to offer clients a robust rental listing syndication network that you control that will place your rental ads on the most popular rental search websites, including:

  • Owner Payment Wizard Reports

    Whether you have selected Pay All Owners or Pay Owner from a menu option, all transactions using the wizard will be noted in the Owner Payment Wizard Report. Owner Payment Wizard Reports The Owner

  • Returned Check, NSF, Failed Payment

    Rentec Direct property management software is a full accounting platform that allows you to track what occurs in real-world banking transactions, such as finding out a check was returned for

  • How to Send a Payment by ACH to a Vendor

    Paying vendors by ach through your Rentec Direct property management software is as easy as posting a check, and funds are delivered more quickly. System Note: Each vendor will need to be set up to

  • Integrated Features | RentReporters

    Tenants and co-tenants may improve their credit scores automatically through Rentec Direct property management software and Rent Reporter integration. Learn more about RentReporters and how it can

  • Late Fees

    Rentec Direct property management software provides automated processes to help keep your accounting records current and save you time. One of the automated processes is the application of late fees.

  • Syndicated Sites | Why is my Listing Not Showing up?

    If you are unable to locate your listing on one or more syndicated sites, there may be a few reasons why your rental listings are not showing up. 1) Zillow Group (Zillow, Trulia, and Hotpads) and

  • Posting an Income, Charge, or Expense Transaction

    Quickly post income, expense, and charge transactions. Rentec Direct property management software automatically will reflect posted financial transactions on linked ledgers. When entering

  • Paying Out Separate Management Fees

    The property management software can payout management fees to more than one person if your business model requires. It also allows you track each person's totals for a given time period. Setting Up

  • Update Payment Information

    You have options on which credit or debit card and/or bank account your account subscription and other incidental charges (such as tenant screening reports) are billed. Update Account Billing

  • Disable an Online Property Advertisement

    Rentec Direct property management software makes it easy to remove published and syndicated property listings. Disable an Online Property Listing Removing a property listing from your website or