Search results for Online Payment Processing

198 articles found

  • Test Your Online Payment Processing Account

    Testing your online payment processing account may be an important step to take before offering the online rent payment options to your tenants. How to Test Your Online Payment Processing Account If

  • Online Payment Processing | Overview and FAQ

    Online Payment Processing is available through our integrated partnership with csgForte Merchant Processing Services using merchant accounts. This article provides an overview of online payment

  • Electronic Payment Processing

    As you are getting started with the Rentec Direct software, if you want the ability to collect application fees online, pay owner disbursements, and offer tenants the option to pay rent online or

  • Training Videos | Online Payments

    To help new Rentec Direct users get started fast, we’ve compiled video training materials that cover enrollment, settings, and the core functionality for Online Payment Processing in the program.

  • Welcoming Owners

    Rentec Direct provides all PM clients Owner Portals to communicate important details to property owners about the financial, property, and tenant activity of their properties under your management.

  • Payment Processing Setup | Enrollment

    Setting up a merchant account on active Rentec Direct accounts is easy with our integrated partner, CSGForte Merchant Processing Services. Most applications are approved and set up in Rentec within 1

  • Adding and Using Two-Factor Authentication | Subusers

    Two-Factor Authentication (2FA) provides an additional verification step beyond your username and password, making it nearly impossible to fall victim to phishing attempts and hackers. Each subuser

  • How to Set Up a Vendor to Receive ACH Payments

    If you are set up for Online Payment Processing you'll be able to skip the post office and pay your vendor invoices electronically. If you do not already have a merchant account tied to your Rentec

  • Adding and Using Two-Factor Authentication | Text Message Verification

    Two-Factor Authentication (2FA) provides an additional verification step beyond your username and password, making it nearly impossible to fall victim to phishing attempts and hackers. Receiving a

  • Adding and Using Two-Factor Authentication | Authenticator App

    Two-Factor Authentication (2FA) provides an additional verification step beyond your username and password, making it nearly impossible to fall victim to phishing attempts and hackers. Using an

  • Payment Processing Settings | Preferences

    Rentec Direct property management software lets you customize default settings for all online payments made through your Rentec Direct merchant account to suit your specific business needs. This

  • Error Message | Outgoing ACH

    Your online payment processing supports outgoing ACH payments. Common outgoing transactions include: Paying vendors for work performed, such as repairs and maintenance Owner Disbursements for Rentec

  • Online Application Fees & Screening Reports

    Rentec Direct streamlines your leasing process, allowing you to market your available rentals, accept online applications and related fees, and run tenant screening reports directly from the

  • Adding and Using Two-Factor Authentication | Security Keys

    Two-Factor Authentication (2FA) provides an additional verification step beyond your username and password, making it nearly impossible to fall victim to phishing attempts and hackers. Using a

  • Two-Factor Authentication (2FA) Overview | Keep Your Account Data Safe and Secure

    Rentec Direct requires all users on accounts with online payment processing to enable two-factor authentication (2FA) to help protect account data and funds. If your account does not include online

  • ACH Transaction Timing

    Now and then we get some questions about the difference between ACH and paper checks and how quickly those deposits work for property managers. ACH transactions are typically faster to clear and far

  • Tenant Refunds

    Quickly issue refunds to tenants with Rentec Direct property management software. There may be times when you want to give a refund to a tenant. Refunds are most often a result of an overpayment

  • Pay Owner Disbursements (Owner Payment Wizard)

    Pay one, multiple, or all owner disbursements in one transaction. This article reviews the following topics: click on the link to jump to that section. Paying Owner Disbursements Setting Payment

  • Setting Up Your Online Rental Application Form

    Your Rentec Direct customizable online application streamlines your rental process. Effortlessly collect, organize, and approve rental applications, with all data security stored within your software

  • Add Bank Account Ledgers

    Rentec Direct helps keep your finances organized and in sync by automatically linking transactions across tenant, property, and bank ledgers. Every account starts with an Undeposited Funds ledger

  • Name and/or EIN Change with Merchant Account

    Updating Merchant Accounts Due to a DBA, Legal Name, and/or EIN Change If your company has a merchant account used for settlement funding and is changing any of the following, a new merchant account

  • Multiple Deposit Accounts for ACH and Credit/Debit Card Payments

    Rentec Direct software is designed to accommodate multiple merchant accounts, automatically depositing tenant payments and application fees into designated accounts for accurate accounting. This

  • System Security and Offsite Data Backups

    Rentec Direct uses industry-standard security practices, layered encryption, and continuous monitoring to protect your account data, personal information, and financial transactions. Encrypted

  • Trust Accounting

    One of the biggest red flags during a property management company audit involves improper handling of trust funds. To properly (and legally) handle owner and tenant funds, a property manager must

  • Glossary: Property Management Software Terms & Vocabulary

    Use this glossary to quickly look up property management and software-related terms used throughout Rentec Direct. Jump to a letter A | B | C | D | E | F | G | H | I | J | K | L | M | N | O | P | Q |

  • Managing a Name Change and/or EIN Change in Rentec Direct

    Changes such as the name of a company, EIN, or the formation of an LLC can impact financial transactions, tax filing, and general accounting. Therefore, it is important to keep your account

  • Dex Online Portal FAQ & Training Guide | CSG Forte Merchant Account

    If your Rentec Direct account is enabled to accept online payments with a CSG Forte merchant account, you have access to the CSG Forte Dex online portal. Your Dex online portal provides additional

  • Instant Tenant ACH Payments

    Tenants can easily make an instant payment using ACH, or you can enter it on their behalf. System Note: Online payments require an active merchant account. Learn more here The following steps will

  • Scheduling Online Payment Transactions For Tenants

    Most clients encourage tenants to make payments directly through the Tenant Portal. However, if needed, you can also quickly and easily schedule future payments on a tenant's behalf. Pro Tip: It is

  • Instant Tenant Card Payments (Credit or Debit)

    Tenants can easily make a same-day/instant payment using a debit or credit card, or you can enter it on their behalf. System Note: Online payments require an active merchant account. Learn more here

  • Common Payment Processing Error Codes

    When an ACH or Credit/Debit Card transaction fails, Rentec Direct and CSG Forte provide error codes to indicate why. This guide explains common error messages and how you can resolve them. Rentec

  • Void Online Payments

    When an error is made in an online payment, there is a limited window the transaction can be void. Clients can void online payments quickly in Rentec Direct property management software allowing time

  • Online Rent Payments FAQs

    Looking for help with online rent payments, failed transactions, or NSF fees? This guide answers the most common questions about how online payments work, how to track them, and what to do when

  • Online Payment Tenant Authorization Form

    Written authorization can prove invaluable protection in the event of a dispute. Once your merchant account has been enabled for Online Rent Payments, you can choose whether you would like tenants to

  • Enforcing Full Rental Payments via The Tenant Portal

    You will be able to specify and enforce a payment policy for online transactions from your tenants. The three payment policy options are: Allow Any Payments - This will work the same as always and is

  • PCI Compliance (PCI DSS)

    IMPORTANT INFORMATION REGARDING CARD ACCEPTANCE AND PCI-DSS If you have a merchant account with Rentec Direct, that you use to collect application fees online or if any of your tenants pay rent via

  • Electronic Rent Collection for Cash Paying Tenants

    Rentec Direct's cash payment network, powered by PayNearMe, is the leading cash payment network for property management. With over 32,000 locations, tenants can easily find a nearby payment station

  • Resident Connect Mobile App of the Tenant Portal | Benefits

    Resident Connect by Rentec Direct is a free mobile app that enables renters to access their Tenant Portal from their smartphones or tablets, available for all Rentec Pro and PM accounts on both

  • PayNearMe Cash Pay | Tenant Payments

    Tenants can easily pay their rent in cash at over 32,000 locations and have it applied to their ledger by presenting their unique barcode at a participating local business. System Note: There are two

  • Receiving Tenant Deposits

    Documenting deposits received is easy in your Rentec Direct software. Tenant security deposits are typically required to be held in a separate bank account from rental income. The security deposit

  • Merchant Account Support Reference Guide | CSG Forte

    Rentec Direct is here to help you with your merchant account needs, and we have prepared a quick reference guide to help you navigate technical support for online transactions and manage your

  • Entering Split Transactions

    A split transaction allows you to make one entry on a ledger for a total amount that will show on individual ledgers in separate amounts. An example of when you might need to enter a split

  • Tenant Portals

    Tenant Portals can be easily enabled when adding them to the software or when editing an existing tenant. The following steps walk through enabling the portal of an existing tenant in Rentect Direct.

  • Account Billing

    Your subscription fee is billed monthly based on the date you started your account. The invoice will include the monthly subscription fee, as well as details of all other service fees based on

  • The Rentec Direct Mobile Apps

    Rentec Direct's property management software mobile apps are available to everyone with an active login or portal access, including property managers, landlords, subusers, owners, and tenants. There

  • Returned Check, NSF, Failed Payment

    It's easy to track real-world banking transactions related to returned and failed payments in Rentec Direct. This article reviews the following subjects. Click on any of the links to jump to that

  • Owner Payment Wizard Reports

    Whether you have selected Pay All Owners or Pay Owner from a menu option, all transactions using the wizard will be noted in the Owner Payment Wizard Report. Owner Payment Wizard Reports The Owner

  • Syndicated Sites

    Rentec Direct provides a robust, user-controlled rental listing syndication network that places your rental ads on the most popular rental search websites. See the list of Syndicated sites below. The

  • Section 8 Payment Entry | HUD and Other Subsidized Housing

    Entering HUD, Section 8, and other rental assistance payments into your Rentec Direct software is easy and hassle-free! You’ll breeze through the process in no time! Pro Tip: Before entering payments

  • Financial Reports

    Financial reports are vitally important for all parties involved in property management, as they serve compliance, accounting, bookkeeping, and tax purposes. Rentec Direct property management