Search results for Online Payment Processing

186 articles found

  • Online Payment Processing | Overview and FAQ

    Online Payment Processing is available using merchant accounts through our integrated partnership with csgForte Merchant Processing Services. ✨ Continue reading this article to learn more details

  • Test Your Online Payment Processing Account

    Testing your online payment processing account may be an important step to take before offering the online rent payment options to your tenants. How to Test Your Online Payment Processing Account If

  • Electronic Payment Processing

    As you are getting started with the Rentec Direct software, if you want the ability to collect application fees online, pay owner disbursements, and offer tenants the option to pay rent online or

  • Training Videos | Online Payments

    To help new Rentec Direct users get started fast, we’ve compiled video training materials that cover enrollment, settings, and the core functionality for Online Payment Processing in the program.

  • Error Message | Outgoing ACH

    Your online payment processing allows outgoing payment processing using ACH. Common outgoing transactions include: Paying vendors for work performed, such as repairs and maintenance Owner

  • Payment Processing Setup | Enrollment

    Setting up a merchant account with Rentec Direct is very easy. We've taken all the steps to integrate with the banking system, ACH transaction network and credit/debit card processors. Below you'll

  • Welcoming Owners

    Rentec Direct provides all PM clients Owner Portals to communicate important details to property owners about the financial, property, and tenant activity of their properties under your management.

  • How to Set Up a Vendor to Receive ACH Payments

    If you are set up for Online Payment Processing you'll be able to skip the post office and pay your vendor invoices electronically. If you do not already have a merchant account tied to your Rentec

  • Payment Processing Settings | Preferences

    Rentec Direct property management software allows you to customize default settings for all online payments made using your merchant account through Rentec Direct software to your specific business

  • ACH Transaction Timing

    Now and then we get some questions about the difference between ACH and paper checks and how quickly those deposits work for property managers. ACH transactions are typically faster to clear and far

  • Online Applications, Fees & Screening Reports

    Accepting online rental applications, application fees and ordering tenant screening reports through Rentec Direct software helps streamline tenant placement and fill your rentals quickly. The

  • Tenant Refunds

    Quickly issue refunds to tenants with Rentec Direct property management software. There may be times when you want to give a refund to a tenant. Refunds are most often a result of an overpayment

  • Adding and Using Two-Factor Authentication | Text Message

    Rentec Direct requires all accounts with online payment processing to set up two-factor authentication to keep your account data and funds secure. If your account does not include payment processing,

  • Tenant Portals | Enable

    Tenant Portals of Rentec Direct property management software can be easily enabled for primary and co-tenants. This tool provides tenants and co-tenants with instant access to their most current

  • Name and/or EIN Change with Merchant Account

    Updating Merchant Accounts Due to a DBA, Legal Name, and/or EIN Change If your company has a merchant account used for settlement funding and is changing any of the following, a new merchant account

  • Multiple Deposit Accounts for ACH and Credit/Debit Card Payments

    Your Rentec Direct account can have multiple deposit accounts tied to your merchant services. This means you can deposit payments received from your tenants for a certain property (or set of

  • Adding and Using Two-Factor Authentication | Subusers

    It's important for everyone accessing a Rentec Direct property management software program to have their own username, password, and two-factor authentication to maintain the security of the account.

  • Add Banking Ledgers

    The Rentec Direct property management software tracks transactions at the property and tenant levels and has the added benefit of tracking banking activity. These ledgers should mirror activity in

  • Two-Factor Authentication | Keep Your Account Data Safe and Secure

    Rentec Direct requires all accounts with online payment processing to set-up two-factor authentication to keep your account data and funds secure. If your account does not include payment processing,

  • Trust Accounting

    One of the biggest red flags during a property management company audit involves improper handling of trust funds. In order to properly (and legally) handle owner and tenant funds, a property manager

  • System Security and Offsite Data Backups

    Rentec Direct is very diligent about ensuring the privacy of your data. A brief, non-technical description can be found in our frequently asked questions. To view frequently asked questions, click

  • Managing a Name Change and/or EIN Change in Rentec Direct

    Changes such as the name of a company, EIN, or the formation of an LLC can impact financial transactions, tax filing, and general accounting. Therefore, it is important to keep your account

  • Glossary: Property Management Software Terms & Vocabulary

    Commonly used property management software terms and vocabulary to help Rentec Direct clients and users. Rentec Pro A version of Rentec Direct property management software is designed for landlords

  • Dex Online Portal FAQ & Training Guide | CSG Forte Merchant Account

    If your Rentec Direct account is enabled to accept online payments with a CSG Forte merchant account, you have access to the CSG Forte Dex online portal. Your Dex online portal provides additional

  • Instant Tenant ACH Debits

    Rentec Direct property management software makes it easy to post tenant ACH payments with instant approval or decline with funds transferring within standard ACH Transaction Timing Pro Tip: If there

  • Scheduling Online Payment Transactions For Tenants

    Once your Rentec Direct account has an established merchant account, online payments can be set as an option for tenant payments. Most Rentec Direct clients allow tenants to make payments through the

  • Instant Tenant Card Transactions (Instant Credit or Debit Card Payments)

    Tenant payment options includes instant transactions made with a debit or credit card. If you allow online payments via the Tenant Portal and your account is enabled to accept debit and credit card

  • Void Online Payments

    When an error is made in an online payment, there is a limited window the transaction can be void. Clients can void online payments quickly in Rentec Direct property management software allowing time

  • Common Payment Processing Error Codes

    Here are the most common payment processing error codes from Rentec Direct & CSG Forte when an ACH or Credit/Debit Card transaction fails. These transaction return codes will help you understand why

  • Enforcing Full Rental Payments via The Tenant Portal

    You will be able to specify and enforce a payment policy for online transactions from your tenants. The three payment policy options are: Allow Any Payments - This will work the same as always and is

  • Online Payment Tenant Authorization Form

    Rentec Direct makes it easy to require and obtain written authorization for tenant online payments providing invaluable protection for you in the event of a dispute. Whether tenants schedule their

  • Resident Connect Mobile App of the Tenant Portal | Benefits

    Resident Connect by Rentec Direct is a free mobile app that enables renters to access their Tenant Portal from their smartphones or tablets and is available for all Rentec Pro and PM accounts. When

  • Setting Up Your Online Rental Application Form

    Rentec Direct property management software allows you to conveniently collect and organize rental applications and quickly approve the most qualified applicants. Any data collected with the online

  • PCI Compliance (PCI DSS)

    IMPORTANT INFORMATION REGARDING CARD ACCEPTANCE AND PCI-DSS If you have a merchant account with Rentec Direct, that you use to collect application fees online or if any of your tenants pay rent via

  • PayNearMe Cash Pay | Overview and FAQ

    Rentec Direct's cash payment network, powered by PayNearMe, is the leading cash payment network for property management. With over 32,000 locations, tenants can easily find a nearby payment station

  • Receiving Tenant Deposits

    Documenting deposits received is easy in your Rentec Direct software. Tenant security deposits are typically required to be held in a separate bank account from rental income. The security deposit

  • Merchant Account Support Reference Guide | CSG Forte

    Rentec Direct is here to help you with your merchant account needs, and we have prepared a quick reference guide to help you navigate technical support for online transactions and manage your

  • Pay Owner Disbursement with Owner Payment Wizard

    Rentec Direct property management software allows one or all owners to be paid at once in a timely, accurate manner using the owner payment wizard. Pro Tips: Click here to learn how to automatically

  • Account Billing

    Your subscription fee is billed monthly based on the date you started your account. That invoice will include the monthly subscription fee as well as details of all other service fees based on the

  • Entering Split Transactions

    A split transaction allows you to make one entry on a ledger for a total amount that will show on individual ledgers in separate amounts. An example of when you might need to enter a split

  • Section 8 Payment Entry | HUD and Other Subsidized Housing

    Putting HUD and Section 8 payments into your Rentec Direct software is super easy and hassle-free! You’ll breeze through the process in no time! Pro Tip: Before entering payments from Section 8 be

  • Syndicated Sites

    Rentec Direct is proud to offer clients a robust rental listing syndication network that you control that will place your rental ads on the most popular rental search websites, including:

  • Owner Payment Wizard Reports

    Whether you have selected Pay All Owners or Pay Owner from a menu option, all transactions using the wizard will be noted in the Owner Payment Wizard Report. Owner Payment Wizard Reports The Owner

  • Returned Check, NSF, Failed Payment

    Rentec Direct property management software is a full accounting platform that allows you to track what occurs in real-world banking transactions, such as finding out a check was returned for

  • How to Send a Payment by ACH to a Vendor

    Paying vendors by ach through your Rentec Direct property management software is as easy as posting a check, and funds are delivered more quickly. System Note: Each vendor will need to be set up to

  • Automatic Email Notifications

    Your Rentec Direct property management software is designed to be efficient and time-saving, with automated notifications and reminders. Automatically send timely notifications, reminders, updates,

  • Financial Reports

    Rentec Direct property management software includes all necessary reports for property, renter, and owner management, including Assets, Liabilities, and Equity Accounting, for Full Accounting

  • Integrated Features | RentReporters

    Tenants and co-tenants may improve their credit scores automatically through Rentec Direct property management software and Rent Reporter integration. Learn more about RentReporters and how it can

  • Late Fees

    Rentec Direct property management software provides automated processes to help keep your accounting records current and save you time. One of the automated processes is the application of late fees.

  • Syndicated Sites | Why is my Listing Not Showing up?

    A syndicated listing may not show on one or more sites for a few reasons. Zillow Group (Zillow, Trulia, and Hotpads) and Apartment.com affiliates (ApartmentFinder, Doorsteps, Move, Forrent.com) and