Search results for Online Payment Processing
191 articles found
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Online Payment Processing | Overview and FAQ
Online Payment Processing is available through our integrated partnership with csgForte Merchant Processing Services using merchant accounts. This article provides an overview of online payment
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Test Your Online Payment Processing Account
Testing your online payment processing account may be an important step to take before offering the online rent payment options to your tenants. How to Test Your Online Payment Processing Account If
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Electronic Payment Processing
As you are getting started with the Rentec Direct software, if you want the ability to collect application fees online, pay owner disbursements, and offer tenants the option to pay rent online or
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Training Videos | Online Payments
To help new Rentec Direct users get started fast, we’ve compiled video training materials that cover enrollment, settings, and the core functionality for Online Payment Processing in the program.
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Error Message | Outgoing ACH
Your online payment processing allows outgoing payment processing using ACH. Common outgoing transactions include: Paying vendors for work performed, such as repairs and maintenance Owner
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Payment Processing Setup | Enrollment
Setting up a merchant account on active Rentec Direct accounts is easy with our integrated partner, CSGForte Merchant Processing Services. Most applications are approved and set up in Rentec within 1
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Welcoming Owners
Rentec Direct provides all PM clients Owner Portals to communicate important details to property owners about the financial, property, and tenant activity of their properties under your management.
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How to Set Up a Vendor to Receive ACH Payments
If you are set up for Online Payment Processing you'll be able to skip the post office and pay your vendor invoices electronically. If you do not already have a merchant account tied to your Rentec
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Payment Processing Settings | Preferences
Rentec Direct property management software allows you to customize default settings for all online payments made using your merchant account through Rentec Direct software to your specific business
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ACH Transaction Timing
Now and then we get some questions about the difference between ACH and paper checks and how quickly those deposits work for property managers. ACH transactions are typically faster to clear and far
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Online Application Fees & Screening Reports
Accepting online rental applications, application fees, and ordering tenant screening reports through Rentec Direct software helps streamline tenant placement and fill your rentals quickly. The
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Adding and Using Two-Factor Authentication | Subusers
Two-Factor Authentication provides an additional verification step beyond your username and password, making it nearly impossible to fall victim to phishing attempts and hackers. Rentec Direct
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Adding and Using Two-Factor Authentication | Passkeys
Using Passkeys for your Rentec Direct account login is easy to set up and makes your two-factor authentication faster, more secure, and more convenient. Passkeys provide the highest security by
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Tenant Refunds
Quickly issue refunds to tenants with Rentec Direct property management software. There may be times when you want to give a refund to a tenant. Refunds are most often a result of an overpayment
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Adding and Using Two-Factor Authentication | Text Message Verification
Two-Factor Authentication provides an additional verification step beyond your username and password, making it nearly impossible to fall victim to phishing attempts and hackers. Rentec Direct
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Setting Up Your Online Rental Application Form
Your Rentec Direct customizable online application allows you to streamline your rental process. Effortlessly collect, organize, and approve rental applications, with all data security stored within
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Name and/or EIN Change with Merchant Account
Updating Merchant Accounts Due to a DBA, Legal Name, and/or EIN Change If your company has a merchant account used for settlement funding and is changing any of the following, a new merchant account
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Multiple Deposit Accounts for ACH and Credit/Debit Card Payments
Streamline your payment processing by easily linking multiple deposit accounts to merchant services in your Rentec Direct account. Receive tenant payments via ACH and credit/debit cards, plus
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Add Banking Ledgers
The Rentec Direct property management software tracks transactions at both the property and tenant levels, and it also has the added benefit of tracking banking activity. These ledgers should
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Two-Factor Authentication | Keep Your Account Data Safe and Secure
Rentec Direct requires all accounts with online payment processing to set-up two-factor authentication to keep your account data and funds secure. If your account does not include payment processing,
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Trust Accounting
One of the biggest red flags during a property management company audit involves improper handling of trust funds. To properly (and legally) handle owner and tenant funds, a property manager must
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Adding and Using Two-Factor Authentication | Authenticator App
Using an Authenticator app for TOTP (Time-based One-Time Password) is a simple and effective way to secure your Rentec Direct account and is available for all managers and subusers of your Rentec
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System Security and Offsite Data Backups
Rentec Direct is very diligent about ensuring the privacy of your data. A brief, non-technical description can be found in our frequently asked questions. To view frequently asked questions, click
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Managing a Name Change and/or EIN Change in Rentec Direct
Changes such as the name of a company, EIN, or the formation of an LLC can impact financial transactions, tax filing, and general accounting. Therefore, it is important to keep your account
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Glossary: Property Management Software Terms & Vocabulary
Commonly used property management software terms and vocabulary to help Rentec Direct clients and users. Account Setup Assistance or Onboarding Every new Rentec Direct client is offered a dedicated
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Dex Online Portal FAQ & Training Guide | CSG Forte Merchant Account
If your Rentec Direct account is enabled to accept online payments with a CSG Forte merchant account, you have access to the CSG Forte Dex online portal. Your Dex online portal provides additional
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Instant Tenant ACH Payments
Tenants can easily make an instant payment using ACH, or you can enter it on their behalf. System Note: Online payments require an active merchant account. Learn more here The following steps will
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Scheduling Online Payment Transactions For Tenants
Once your Rentec Direct account has an established merchant account, online payments can be set as an option for tenant payments. Most Rentec Direct clients allow tenants to make payments through the
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Instant Tenant Card Payments (Credit or Debit)
Tenants can easily make a same-day/instant payment using a debit or credit card, or you can enter it on their behalf. System Note: Online payments require an active merchant account. Learn more here
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Void Online Payments
When an error is made in an online payment, there is a limited window the transaction can be void. Clients can void online payments quickly in Rentec Direct property management software allowing time
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Common Payment Processing Error Codes
Here are the most common payment processing error codes from Rentec Direct & CSG Forte when an ACH or Credit/Debit Card transaction fails. These transaction return codes will help you understand why
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Enforcing Full Rental Payments via The Tenant Portal
You will be able to specify and enforce a payment policy for online transactions from your tenants. The three payment policy options are: Allow Any Payments - This will work the same as always and is
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Online Payment Tenant Authorization Form
Rentec Direct makes it easy to require and obtain written authorization for tenant online payments providing invaluable protection for you in the event of a dispute. Whether tenants schedule their
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Resident Connect Mobile App of the Tenant Portal | Benefits
Resident Connect by Rentec Direct is a free mobile app that enables renters to access their Tenant Portal from their smartphones or tablets, available for all Rentec Pro and PM accounts on both
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PCI Compliance (PCI DSS)
IMPORTANT INFORMATION REGARDING CARD ACCEPTANCE AND PCI-DSS If you have a merchant account with Rentec Direct, that you use to collect application fees online or if any of your tenants pay rent via
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Tenant Portals
Tenant Portals are easily enabled for all primary and co-tenants on Rentec Direct accounts. Tenant Portals This article reviews the following topics: click on a topic to jump to that section: Quick
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Electronic Rent Collection for Cash Paying Tenants
Rentec Direct's cash payment network, powered by PayNearMe, is the leading cash payment network for property management. With over 32,000 locations, tenants can easily find a nearby payment station
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PayNearMe Cash Pay | Tenant Payments
Tenants can easily pay their rent in cash at over 32,000 locations and have it applied to their ledger by presenting their unique token or barcode to a local participating business when making cash
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Account Billing
Your subscription fee is billed monthly based on the date you started your account. Note: Names have been removed from images below. Your billing invoice/details will include: Monthly subscription
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Pay Owner Disbursement with Owner Payment Wizard
Rentec Direct's Owner Payment Wizard makes it easy to pay one or all of your owners. This article reviews: Paying Owner Disbursement Setting Payment Preferences for owners How You Can Automatically
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Merchant Account Support Reference Guide | CSG Forte
Rentec Direct is here to help you with your merchant account needs, and we have prepared a quick reference guide to help you navigate technical support for online transactions and manage your
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Receiving Tenant Deposits
Documenting deposits received is easy in your Rentec Direct software. Tenant security deposits are typically required to be held in a separate bank account from rental income. The security deposit
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Entering Split Transactions
A split transaction allows you to make one entry on a ledger for a total amount that will show on individual ledgers in separate amounts. An example of when you might need to enter a split
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Section 8 Payment Entry | HUD and Other Subsidized Housing
Entering HUD, Section 8, and other rental assistance payments into your Rentec Direct software is easy and hassle-free! You’ll breeze through the process in no time! Pro Tip: Before entering payments
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Syndicated Sites
Rentec Direct is proud to offer clients a robust rental listing syndication network that you control that will place your rental ads on the most popular rental search websites, including:
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Owner Payment Wizard Reports
Whether you have selected Pay All Owners or Pay Owner from a menu option, all transactions using the wizard will be noted in the Owner Payment Wizard Report. Owner Payment Wizard Reports The Owner
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Returned Check, NSF, Failed Payment
Rentec Direct property management software is a full accounting platform that allows you to track what occurs in real-world banking transactions, such as finding out a check was returned for
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How to Send a Payment by ACH to a Vendor
Paying vendors by ach through your Rentec Direct property management software is as easy as posting a check, and funds are delivered more quickly. System Note: Each vendor will need to be set up to
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Financial Reports
Financial reports are vitally important for all involved in property management for compliance, accounting, bookkeeping, and tax purposes. Financial Reports Overview To find reports within your
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Late Fees
Rentec Direct property management software provides automated processes to help keep your accounting records current and save you time. One of the automated processes is the application of Late Fees.