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• Tenant Lead Scheduling | Tenant Turner

  Rentec Direct property management software integrates with Tenant Turner's lead-scheduling software to easily list your available rentals and pre-qualify tenants, helping you find the best fit.

• Display Options | Reports, Statements, and Invoices

  You can easily customize the default display settings for reports, statements, and invoices to ensure the software reflects your brand. This article will walk you through customizing your default

• Preparing Tenants for Winter Emergencies: A Resource Guide

  When winter hits, bringing freezing rain, frozen pipes, or power outages, you can provide resources to help ensure your tenants are prepared. You can easily create a checklist, tips, and resources

• Add Tenants

  This article reviews the steps to manually add a tenant to your list so they can be moved into a property. If tenants are being added using any of the other methods listed here, click the link for

• Nationwide, Credit, Criminal | Overview

  Tenant Screening Products Hundreds of Tenant Screening Reports can be ordered through Rentec Direct property management software. Through partnerships with multiple resellers, Rentec Direct clients

• Lead Tracking | Match Property and Move in Leads

  Rentec Direct makes it easy to quickly identify leads that match your vacant properties and move them in automatically, converting them into tenants with no additional steps required. Note: The Lead

• Searching within Rentec Direct

  Rentec Direct property management software contains search filter features designed to narrow your search and find exactly what you are looking for quickly. In this article learn more about: Using

• Understanding Tenant Related Transactions

  Tenant-related transactions are any transaction that you or the system will post that displays on either the tenant ledger or the deposit ledger. This article provides an overview of Tenant Related

• Miscellaneous Reports

  Miscellaneous Reports provide a variety of customizable reporting options for property and owner data. You can apply filters to tailor each report to your needs and easily share or save the results.

• Summary

  Your Summary page is the first page you land on when you log in to your Rentec Direct software and is the hub for at-a-glance details of your rental portfolio, areas of your property management that

• Edit Your Website Content

  This article is for clients who are still using the older Legacy Website. 2025 UPDATE: We encourage all clients to migrate to the Enhanced Website, featuring a modern design and easy-to-use editing

• Manual Bank Synchronization

  While we support the vast majority of banks in the US for bank synchronization, some smaller banks do not participate. If your bank is not supported and/or you are having trouble connecting or

• Understanding Bank Related Transactions

  Rentec Direct is designed to ensure accurate accounting and eliminate duplicate data entry. Bank-related transactions can either be all the income that flows from the tenant and property ledgers, all

• Moving Out a Tenant

  When you receive notice that your tenant is going to be moving out, you will want to schedule their move-out date. Moving Out a Tenant These instructions are for setting the date of move-out in the

• Training Videos | Getting Started

  To help new Rentec Direct users get started quickly, we’ve compiled video training materials that cover the program's core functionality. We continually update the Knowledge Base and training videos

• Lost Password

  If you've forgotten your password, you can reset it from any Rentec Direct login page by selecting Forgot Password. Download the Rentec Direct mobile app or visit rentecdirect.com for quick, secure

• Common Area Maintenance | CAM Charges

  Common Area Maintenance (CAM/RUBS) tool is included in the Rentec PM subscription to automate posting shared CAM Pool charges. Important Note: You may want to speak with your accountant regarding the

• Tenant Late Fees Not Posting

  If your tenant's late fees did not post this month, there are a few reasons to explore. Click this link for steps to quickly manually enter Late Fees: How to Manually Post Late Fees Tip: Any update

• End of Year Accounting

  Rentec Direct property management software provides the steps and tools to accomplish important end-of-year financial tasks. Pro Tips: Reconciling monthly is recommended and will simplify End of Year

• How to Create a Single Consolidated Invoice for Tenant Billing

  Easily simplify tenant billing by scheduling one consolidated invoice. The product represents the primary charge, such as rent or HOA dues, while services are any additional charges, such as

• Multi Unit Property

  Rentec Direct makes it easy to add and manage multi-unit properties, no matter how many units a location includes or what type of property it is. When you create a multi-unit property, settings

• Audit Assistance & Three-Way Reconciliation

  Here you will find more information about property management audits and helpful resources for your success, including: What is an Audit? What is a 3-way Reconciliation? (worksheet available below)

• Utility Billing Import and Export

  Rentec Direct automates interactions with utility billing service providers, including Ista (now part of Aurea Energy Solutions). This two-step process can be handled by your property management

• Restoring Deleted Data

  Occasionally we are asked, "What if data was deleted from our program by one of our users and it shouldn't have been?" Recovering deleted data can be done, however, it is a time-consuming and tedious

• Sharing Transaction Attachments

  Rentec Direct features the ability to share file attachments on transactions with property Owners and Tenants. With this attachment sharing feature, you will be able to actively communicate with your

• Post Your Listing on Craigslist

  Ready to easily create Craigslist ads? We've made it super simple with our Craigslist listing generation tool. Create and Post Your Listing on Craigslist Setting up your listing and using the

• Incorrect Historical Rent Charges on Tenant Ledger

  Once in a while, our support staff receives a call from an alarmed landlord reporting that a tenant has a considerable balance in their tenant ledger, and they have no idea how to fix it quickly

• Add Rental Listings to Your Custom Website | JSON API

  Important Note: The following article discusses advanced programming features for your property management website. This article was written to provide guidance to your webmaster or website designer.

• Dropbox Sign Signature Mismatch

  Dropbox Sign (formerly HelloSign) will not process signature requests if the number of requested signers does not match the signature fields present on the form. For example: If you have a form that

• Data Import

  Looking to get started with Rentec Direct fast? Rentec Direct offers data import services for portfolios of 25+ properties to upload your current Tenants (monthly invoiced including current account

• Tenant Starting Balance

  If you are transitioning to the Rentec Direct property management software, your current tenants will have either a zero, negative, or positive balance that you'll want to have reflected in the

• Split Journal Entry

  It's easy to make Split Journal entries in Rentec Direct in one transaction documenting all affected ledgers simultaneously. The following steps will guide you through entering a Split Journal Entry:

• Conduct an Inspection with the zInspector App

  Integrating Rentec Direct's property management software and zInspector provides an excellent mobile solution for conducting and saving inspections. Inspections can be processed by you, authorized

• Affiliate Program

  Rentec Direct offers an affiliate program in use by a number of organizations that refer traffic to our services, and they have done quite well on the spiffs we payout for that traffic. The program

• Archive or Reactivate Tenants

  Archiving a tenant helps keep your active Tenant List tidy while ensuring you never lose access to critical historical information. If circumstances change, you can easily Reactivate the tenant at

• Undo a Bank Reconciliation

  Rentec Direct property management software allows you to undo previous reconciliations and make any necessary corrections or adjustments. Important Note: Before undoing a reconciliation, you may want

• Income Verification

  Rentec Direct property management software offers fully integrated tenant screening solutions, including an income verification report powered by PayScore. PayScore Income Verification is a powerful

• Using Your Own Domain For Your Website

  All Rentec Pro and PM accounts include a free professional website located at https://propertymanage.biz/yourcompany. If you have your own domain name (www.yourcompany.com), you can point it at your

• Blue Moon Integration

  The Blue Moon Integration connects your Blue Moon account to your Rentec Direct account, allowing you to directly share lease agreements and documents created in Blue Moon with your tenants via their

• Two-Factor Authentication (2FA) Troubleshooting

  If you're having trouble logging in, this guide walks through the most common two-factor authentication (2FA) login issues and how to quickly get back into your account. Not Receiving Your Text

• Open API Getting Started Guide

  Open API is available with every Rentec Direct Pro and PM account to connect Rentec Direct to your favorite tools and services. Learn more about Open API with Rentec Direct Want to explore first?

• Undeposited Funds & Bank Deposits

  Rentec Direct has full support to manage your undeposited funds with a flexible interface allowing you to create a deposit slip for any of the bank accounts listed in your Rentec Direct account and

• Add Rental Listings to Your Custom Website | iFrame

  Important Note: The following article discusses advanced programming features for your property management website. This article was written to provide guidance to your webmaster or website designer.

• Understanding Eviction Reports

  Prior evictions may signal a tenant's inability to meet financial obligations or comply with lease agreements. Because of this, it is crucial to carefully assess eviction history, legal actions, and

• Setting Up Categories | Chart of Accounts

  Rentec Direct makes it easy to manage a real estate portfolio with complete accounting options. The most common account types used in property management are available by default, with the option to

• Electronic Signatures with Dropbox Sign

  Rentec Direct property management software has integrated Dropbox Sign (formerly known as hellosign) directly into the software, creating a convenient way for you to send out documents such as leases

• Sending Text Messages

  Easily send personalized SMS Text messages to tenants, owners, and vendors from every Rentec Pro and PM account of Rentec Direct with an activated text messaging. Messages sent from within the

• Understanding Criminal Reports

  While credit information relies on Social Security numbers as a virtually foolproof identifier to distinguish one person from another, criminal reports are not indexed by Social Security Numbers